Appointments
(Appointments are scheduled up to 30 min before closing)
We see patients by appointment only, no walk-ins please.
For a routine Well Child check-up, a request for a particular Physician or Nurse Practitioner can usually be accommodated. However, for a sick visit your child may need to be seen by the health care provider available at that time. Requests for a particular provider will be honored whenever possible. Children and adolescents under the age of 18, must be accompanied by an adult. Please arrive at your scheduled appointment time. If you are more than 15 minutes late, you may need to be rescheduled.
Please have a complete list of your child's medications, including their doses.
For your convenience, lab and X-ray services are available in the same building.
Fees
All payments, including co-payments, are due at the time of the office visit. Please bring your child's current insurance card(s). Please remember to notify your insurance carrier if you have a newborn.
Payment with check, cash or credit card is accepted. We accept VISA, MasterCard, American Express or Discover.
Any check returned by your bank for any reason will incur a $30.00 charge in addition to the amount of the returned check. It may also prohibit us from accepting checks in the future for any members of your family.
If your child needs to be seen, please call us for an appointment. If you arrive without an appointment, we may not be able to accommodate you, or you may have to wait longer for your child to be seen. In addition, a $10.00 fee will be charged for anyone arriving without an appointment. This includes any child seen at the time of a sibling's appointment and is in addition to any other applicable charges.
All missed appointments will incur a $20.00 charge as applicable. If you need to cancel or reschedule an appointment, please notify our office at least 24 hours prior to your child's appointment.
Please bring all forms and immunization records for well visits. Any form(s) requested that are not presented at the time of a Well Visit, will incur a $10.00 charge.
Emergencies and Using Our Phone System
If your child has a life-threatening emergency, call 911 or proceed to the nearest Emergency Room!
Please listen carefully to the message as the menu options may have changed.
Our current prompts as of October 2023 are as follows:
1 – Schedule a Sick Visit, if the patient needs an appointment, or to speak to staff member
2 – Schedule a Well Visit, request a prescription refill, referral, or physical form
3 – Billing
4 – If you’re a Physician Office, Hospital, or Pharmacy
5 – Hear office hours, address, fax number, or website
After Hours
If the office is closed and you have an emergency that cannot wait until we open again, please call (610) 532 4924, then follow the instructions on the message. Do not leave an extended message but be sure to leave your name and phone number, including the area code, and repeat the phone number. Please remove Call Blocking if you have this feature turned on. The system will then page the doctor on call and he or she will return your call as soon as possible, usually within 15 minutes or less. If you do not receive a call within 30 minutes, please call again and leave a second message.